Description

The Document Management (DM) department requires a Business Analyst – Document Management with strong business process and systems expertise to assist in defining data, design, plan and deploy modifications to our client’s Document Management System (Livelink). You will be assigned to projects assigned to the DM department from other areas within our client along with assisting the set-up of the Overall HDMS Sustainment program.

 

The analyst must be proficient at defining and communicating business problems and opportunities against the objective of introducing solutions and improvements to our client’s Business Units. In this role you will be responsible for analyzing client business needs, facilitating requirements communications with technical teams, and identifying opportunities for process improvement. Additionally, you will be responsible for contributing to the development and implementation of compliant document and records management standards, policies and procedures.

 

Responsibilities include:

• Meeting with subject matter experts and documenting results
• Creating business requirements, testing, and training documents for process, system and technical documentation
• Working with technical developers to build solutions and ensuring they meet the defined requirements
• Leading and assisting in system configuration, process validation, user acceptance testing, training, go-live preparation and post go live production support
• Other duties as required to ensure the success of the project

 

Qualifications

Our client’s ideal candidate will have:

• Ability to consult and collaborate with business partners on document and records management requirements
• Previous Livelink or records and document management system implementation and/or support experience
• Strong analytical and problem-solving skills
• Strong interpersonal and communication skills to effectively deal with team members and end users
• Team oriented, self-motivated and self-managed.
• Proven abilities to effectively manage multiple tasks, often under pressure and within time constraints
• Experience in business process analysis, development and implementation.
• 5 years of related experience or a combination of education and experience
• Proficiency in Microsoft Word, Excel and Visio
• Experience working with system developers to develop and test system changes
• Excellent communication skills (verbal and written)
• Diverse experience preferably in the petroleum industry
• Ability to liaise between client and IT to implement document management solutions
• Experience in creating and implementing solutions such as workflows and categories within the Electronic Document Management tool (preferably Livelink)
• Delivering presentations and training
• Knowledge with designing, developing, configuring and implementing records management retention, preservation and disposition processes
• Experience communicating information management standards, guidelines and processes

This posting will remain open until September 7, 2009.